PRIVACY POLICY
At Purva Sandbhor (Emotional Healing Coach), your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our courses, register for our programs, submit forms or communicate with us.By using this website or providing your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
Personal Information:
Full name, Email address, Mobile/WhatsApp number, City or general location (where voluntarily provided), Information submitted through registration or contact forms, Course enrollment and purchase details
Information Related to Your Course Participation
If you voluntarily provide information about your emotional concerns, personal experiences, goals or reasons for joining a course or program, we may collect and use that information only for the purpose for which it was provided.You are not required to share sensitive personal information unless it is specifically necessary for a service and you choose to provide it.
Payment Information
Payments may be processed through third-party payment gateways.We generally do not directly collect or store your complete debit card, credit card, UPI PIN or banking credentials. Such information is handled by the applicable payment service provider according to its own privacy and security policies.
2. How We Use Your Information
We may use the information collected to:
Process course registrations and payments, Provide access to purchased courses and digital content, Communicate with you regarding your course or enrollment, Respond to your questions and requests, Provide customer or course-related support, Send important updates regarding your purchase or program, Improve our website, courses and services, Maintain records of transactions and enrollments, Send promotional or educational communication where permitted and where you have provided consent and Prevent unauthorized use, fraud or misuse of our website and services.
3. WhatsApp and Other Communication
If you voluntarily provide your mobile number or join our WhatsApp Community or other communication channels, we may use the information provided to send course-related updates, reminders, announcements and other relevant communication.You may leave or opt out of such communication where applicable.Please note that WhatsApp and other third-party communication platforms have their own privacy policies and terms, which apply to your use of those platforms.
4. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience. Cookies may also be used by third-party services integrated with our website, such as analytics, payment or marketing tools. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Third-Party Service Providers
We may use third-party service providers for services such as:
Payment processing, Website hosting, Email communication, Forms and registration, Video hosting or course delivery, Analytics, Marketing and communication,
These third-party providers may process certain information as necessary to provide their services. We encourage you to review the privacy policies of third-party services that you use through our website.
6. How We Protect Your Information
We take reasonable steps to protect your personal information against unauthorized access, misuse, loss or disclosure.However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Sharing of Personal Information
We do not sell or rent your personal information to third parties. We may share limited information with trusted service providers which are necessary to:
Process payments, Deliver courses or services, Operate and maintain the website, Send communications, Provide technical support, Comply with applicable legal requirements.
We may also disclose information where required by law, legal process or a lawful government request.
8. Your Personal Information and Confidentiality
Any personal information or emotional concerns voluntarily shared with us through forms, emails, consultations or course-related communication will be treated with reasonable confidentiality. However, you understand that online communication platforms, email services, messaging applications and third-party tools may have their own security and privacy limitations. We do not publicly share your personal information without your permission, except where required by law.
9. Testimonials and Reviews
If you voluntarily provide a testimonial, review or feedback and give permission for us to use it, we may use it on our website, social media, promotional materials or other marketing channels. We will not publish your personal testimonial with identifying information without appropriate permission.
10. Children's Privacy
Our services are not intentionally directed toward children. If you are under the applicable age of consent in your jurisdiction, please use this website and purchase our services only with the involvement and permission of a parent or legal guardian.
11. Data Retention
We may retain your personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal and operational requirements.
12. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to certain personal information we hold about you, Request correction of inaccurate information, Request deletion of information where legally applicable, Withdraw consent for certain communications, Opt out of promotional communications.
To make a privacy-related request, please contact us using the details provided below.
13. Marketing Communication
If you have provided consent or otherwise permitted us to contact you for promotional purposes, we may send information about new courses, workshops, programs, offers or relevant educational content. You may unsubscribe or opt out of promotional communication at any time by following the available unsubscribe instructions or contacting us directly.
14. External Links
Our website may contain links to third-party websites, social media platforms, payment services or other external websites. We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable legal requirements. The updated Privacy Policy will be posted on this page with the revised Last Updated date.
16. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:
Purva Sandbhor (Emotional Healing Coach)
Email: purvasachin77@gmail.com
Phone (WhatsApp): 8806623743
By using this website, registering for a course or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.